We require an experienced and qualified Senior Service Engineer to join our team. Working alongside the Location Service Manager, you will be responsible for leading the engineering team and ensuring the smooth operation of a busy workshop to maintain our fleet and meet customer expectations.
Responsibilities include:
1. Assisting the Location Service Manager in the day-to-day running of the workshop.
2. Ensuring 100% coverage for servicing and maintenance of our modern hire fleet.
3. Carrying out pre-delivery inspections (PDI) of machines at depot or on-site as required.
4. Producing monthly plant inspection reports and service schedules, organizing workload of engineers to ensure timely completion.
5. Maintaining the appearance of the fleet to corporate standards.
6. Providing guidance and support in response to customer breakdown calls.
7. Locating spare parts, ensuring CE ratings are not compromised where applicable.
8. Following guidelines set out in the Quality and Health & Safety policies.
9. Maintaining a basic stock control system for workshop spares.
10. Identifying training and development needs of workshop personnel.
11. Supporting depot engineers with technical assistance and advice.
About you:
1. Supervisory experience in a busy workshop, supervising engineers/technicians and setting high standards.
2. Previous experience in Powered Access industry or construction plant hire.
3. Qualified to NVQ level 3 or equivalent in maintenance/engineering discipline.
4. Ability to prioritize and work well under pressure.
5. Experience in mechanical, electrical, and hydraulic systems is desirable.
6. Good interpersonal skills and understanding of excellent customer service.
Part of the Loxam Group, Nationwide Platforms is the UK's leading provider of Powered Access rental equipment, with a broad fleet, local depots, and extensive experience across various sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms, and Media. We are committed to safety, innovation, and equal opportunities, supporting an inclusive and diverse workforce.
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