Are you passionate about delivering an excellent level of customer service? Would you like to join a local business that will invest in you and your career?
Weldricks Pharmacy have a number of exciting opportunities for customer focussed individuals to join our growing team as a Web Shop Picker/Packer to join us at our Branch Service Centre in Doncaster.
What will you be doing?
As our Picker/Packer, you will provide a high standard of customer care to maximise sales and increase items despatched whilst maintaining good stock and admin control according to company objectives and procedures in a clean and tidy environment. Other duties include but are not limited to:
* Ensure administration of all aspects of the web site customer service with high quality care at all times.
* Make sure all telephone calls and emails are answered promptly and dealt with in an appropriate manner.
* Ensure customers are kept up to date with the movement of their orders and enquiries.
* All customer complaints are dealt with in line with the web shop's complaints procedure.
What do you need?
As a Picker/Packer, you will possess the following qualities:
* Excellent communication skills
* The ability to deliver exceptional customer service
* Flexibility to help out other departments if needed
* A good understanding of written English
The successful candidate will work 14 hours on a fixed Term Contract, Monday 9.30-5.00, Tuesday 9.30am - 5.00pm.
Why work for us?
We are passionate about our people and believe in career development. As our Web Shop Customer Service Advisor, we will provide:
* Salary range £7.55 to £12.21 depending on age
* Full training provided
* Discounts on company products
* A supportive environment that encourages personal development
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