We have an exciting opportunity to recruit a Scheme Manager in Helsby on an ongoing, temporary basis, working 35 hours per week and hourly rates between £ per hour and £ per hour.
You'll be responsible for ensuring the delivery of high-quality, customer-focused Retirement Living Scheme services, ensuring excellent customer service is achieved and performance is maximised.
Your new role
1. Oversee allocations and lettings to meet void targets and maximise ie for the group
2. Low-level Anti-Social Behaviour interventions and tenancy enforcement where appropriate
3. Ensuringpliance with health & safety legislation, carrying out routine testing of safety equipment and recording/managing all incidents
4. General admin duties including managing purchase orders and invoices
5. Arranging, promoting and leading at customer meetings, listening and responding to feedback in line with customer values
6. Enable various events and activities within the scheme to encourage resident engagement
7. Effective partnership working with colleagues, stakeholders, care providers and on-site businesses
What you'll need to succeed
8. Proven experience delivering key housing & tenancy management functions including allocations, lettings, low level ASB management and voids control
9. Good knowledge and understanding of housing management legislation and best practice
10. Experience of working with a vulnerable customer group, ideally the elderly
11. Ability to work alone and organise workload efficiently
12. Strongmunication and interpersonal skills
What you'll get in return
13. Weekly pay
14. Ongoing temporary contract
15. Hourly rates between and £
16. Option to be paid via PAYE or Umbrella