We’re working with a well-established company based in South Cambridge who are looking for a proactive and personable Customer Service Advisor to join their friendly team. This is a full-time, permanent position that is undertaken in the office and offers a fantastic working environment. Duties will include: * Handling incoming enquiries via phone and email * Processing customer requests * Posting products to customers * Addding data to the CRM system * Supporting the wider team with general administration The successful candidate will have: * Excellent communication skills and a positive, customer-first attitude * Strong attention to detail * IT proficiency * A friendly and approachable manner with a proactive mindset If this sounds like the next step in your career, please apply via the advert or get in touch with Liam at Eclectic Recruitment. We endeavour to reply to every candidate, every time – but if you haven’t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position or the role has been filled. You’re always welcome to call the office or send an email to discuss other potential roles