Exec Recruitment Solutions is working on behalf of a family-run, global eyewear brand to recruit another Customer Sales Administrator. Office-based, Monday to Friday, 0900 - 1700; the ideal candidate will have previous experience within an office environment and be comfortable picking up the phone and answering any queries. Ideally looking for someone to start immediately. 1 stage interview process. Key Responsibilities: Main point of contact for customers placing orders answering calls in a timely manner with a professional tone of voice Receiving and answering a wide range of emails product queries and inquiries Placing orders on Cin7 Core for customers, Sales Agents, and web orders Picking, packing and shipping orders in compliance with set procedures Taking responsibility for a clear workspace and a tidy warehouse to ensure optimum efficiencies are achieved during picking and packing Processing returns cleaning and reallocating back to stock About You: Clear and confident communicator Excellent customer service skills professional manner Confident and able to handle difficult situations Ability to prioritise effectively Work efficiently and professionally under pressure Proficient in MS Office Hardworking able to roll up sleeves and get stuck in with the team to get the job completed Team player This role requires someone who is a car owner as the facilities aren't accessibly easily by a bus/train Benefits Free car parking 31 days holiday (inc. bank holidays) 4% employment pension contribution Staff drinks fridge Free spectacles/sunglasses