Customer Service/Sales Assistant
Salary: £25,000 - £27,000 DOE
Hours: Monday–Thursday 8:00am–5:00pm, Friday 8:00am–2:30pm
Location: Kenilworth - Rural location – must drive and have access to own vehicle
A fantastic opportunity has arisen for a Customer Service and Sales Assistant to join a busy and fast‑paced team. This role is ideal for someone who is highly organised, confident communicating with a wide range of people, and enjoys working across multiple business functions.
Benefits:
Free parking on site
Casual dress
Early finish on Fridays
Relaxed atmosphere
Great/supportive teamKey Responsibilities:
Welcome visitors professionally and promptly
Answer incoming calls in a polite and professional manner
Support general administrative duties across the business
Manage and maintain the quote log
Open, produce, and prepare new equipment quotes and tenders
Work closely with the Sales Team, Commercial Manager, Managing Director, and Proposal Engineer
Organise and produce company marketing materials, brochures, and literature
Arrange and coordinate company exhibitions
Manage and update company websites
Maintain the Managing Director’s diary, including meetings, appointments, and travel
Chase quotes and customer responses as requested by the Commercial Manager or MD
Prepare quotes and gather required information from Operations and Procurement
Support cross‑departmental collaboration to maintain a strong team approach
Take minutes during sales meetingsEssential Skills & Experience
Strong project management skills
Proficient in Microsoft Word and Excel
Positive, outgoing personality
Confident communicating with internal and external stakeholders
Some sales experience (beneficial)
Excellent communication skills
Strong IT and web literacy