Role: IT Infrastructure Engineer
Department: Project Delivery
Location: Reigate
Salary: £50,000 per annum
Job Type: Full-Time (hybrid working)
Are you an experienced IT professional with a passion for delivering high-quality infrastructure projects? We are looking for an IT Infrastructure Engineer to join a dynamic, customer-focused technical operations team. In this role, you will be responsible for the delivery and implementation of a wide range of IT projects, ensuring they are completed on time, within scope, and to an exceptional standard.
What You'll Be Doing:
* Deliver and implement IT infrastructure projects that exceed customer expectations.
* Lead project processes including kick-off, regular reviews, and timely project sign-offs.
* Prepare detailed project scopes and manage out-of-scope variations.
* Work closely with third-party suppliers to ensure successful project delivery.
* Act as a key technical liaison with customers to understand their requirements.
* Support the sales team with technical expertise and assist in shaping project solutions.
* Mentor colleagues on project delivery best practices.
* Provide ad hoc technical support to the wider technical operations team.
* Attend weekly project planning and team collaboration meetings.
What We're Looking For:
* Proven experience in delivering IT infrastructure projects.
* Strong technical background in Microsoft 365, Windows Server environments, networking, firewall solutions, and security services.
* Familiarity with Google Workspace, AV solutions, and security standards such as Cyber Essentials.
* Excellent communication skills and the ability to build strong relationships with customers.
* Experience working to SLAs in customer-facing roles.
* Ability to manage multi-site or multi-level client environments is desirable.
* Prior experience working within the Education sector would be beneficial.
Key Skills:
* Microsoft 365 (Exchange Online, SharePoint Online, Teams, OneDrive)
* Microsoft Endpoint Manager (Intune)
* Google Workspace & Chrome Enterprise Management
* Windows Server (Active Directory, Group Policy)
* Networking (VLANs, wireless security, switch topology)
* Firewall and security solutions (e.g. SonicWALL, Watchguard)
* Audio-visual installations and support
* Strong problem-solving and documentation skills
Additional Requirements:
Full UK driving licence and access to a vehicle.
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