SF Recruitment have partnered with a high growth organisation looking to recruit an experienced Account Manager, to look after new and existing clients of theirs. Salary: £42,500 + £5k car allowance Working pattern: remote working with travel to clients (predominantly around Southampton/Portsmouth) and occasional days in the Solihull branch. There will also be fairly regular travel to Northern Ireland. Responsibilities will include: ● Act as the primary point of contact for clients & product users, addressing inquiries, providing updates, and resolving issues or concerns. ● Cultivate and maintain strong, long-term relationships with clients & product users, understanding their needs and ensuring their satisfaction. ● Manage a portfolio of clients & their subsequent product users, ensuring they receive exceptional service to enhance satisfaction and loyalty. ● Plan, schedule, and attend regular site visits across your region, delivering informative talks about our services and products. ● Monitor and analyse client account trends, identifying opportunities for revenue generation, cross-selling, and upselling. ● Be the first point of contact for escalations related to client/ product user queries, payment, tech, and other concerns. ● Work closely with customer support and in-house teams to ensure that all client interactions are managed according to best standard...