Overview
Tesco Barnstaple, England, United Kingdom
We are recruiting for Tesco Colleagues at the Barnstaple store. This is a full-time/part-time retail role with a focus on delivering excellent customer service and supporting store operations.
Pay and hours
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.
It\'s our policy to offer new colleagues a minimum of 16 guaranteed hours each week. If you would like to work fewer hours (to a minimum of 12), we have opportunities for this too and would still love to hear from you.
Availability
* The table shows the periods of time in the week we would like you to be available to work (availability windows). We will schedule your contracted hours within these times, and you\'ll have 3 weeks\' notice of exactly when your shifts will be.
* We are happy to support flexibility: if the times you are available to work match closely but not exactly to the times we advertise, we\'d still love to hear from you.
Responsibilities
* Knowing your customers and serving them with passion and pride; giving great natural service.
* Being passionate and knowledgeable about the products and services within the store.
* Working across the store in service, picking and replenishment areas where required.
* Putting into practice the training you have received, so we all work safely, effectively and serve customers brilliantly.
* Making decisions that are right for customers, delivering routines in store that meet customer needs at the right time.
* Participating in seasonal, community and charity events, creating a great inclusive atmosphere.
* Being knowledgeable about store performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
* Handling products with care to maintain quality and ensure they reach customers in the best condition.
* Being yourself, living Tesco values, making everyone feel welcome and following policies.
* Occasionally you may be required to accept deliveries into the store.
You will need
* A passion for delivering great service, greeting customers with a smile and serving them with pride.
* The ability to build rapport with customers, ensuring they leave the store with a positive shopping experience.
* To take initiative and make decisions that are right for our customers.
* Work well within a team and communicate openly with others.
* Build relationships with colleagues to create a team spirit, having fun and celebrating success.
* Be at work on time, well presented and ready to be a brand ambassador.
Benefits
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
* Flexible working options from day one.
* Colleague Clubcard benefits: 10% off and 15% at pay day weekends with potential savings up to £2,000 a year.
* Free wellbeing services and resources to support mind, body, and life.
* Life cover of five times pay and a pension with matching contributions up to 7.5%.
* Additional benefits like discounts, cycle to work and access to colleague networks.
* Uniform provided and policies to support you in all of life\u2019s moments.
About Us
Our vision at Tesco is to become every customer\'s favourite way to shop. Our core purpose is to\u00a0\u00a0\u2018Serving our customers, communities and planet a little better every day\u2019. Diversity, equity and inclusion (DEI) means we want everyone to feel represented and welcomed at work.
We are committed to an inclusive recruitment process and accessible support. For more information, please refer to Tesco\'s policies and accessibility resources available on our site.
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