Job Description
The Company:
* Sells automation equipment to OEMs and Industrial End Users
* Deals in Drives and Controls.
* Been in operation since the 1960s
* Experts in electronic and electrical parts and products for factory automation
The Role of the Internal Sales Engineer
* Deliver excellent customer service
* This is an office based role in East Kilbride. Not remote.
* Build and maintain successful partnerships with customers, colleagues and suppliers and focus on the achievement of long-term customer loyalty
* Consistently generate profitable sales for the branch, via the telephone by effectively using a range of techniques and resources
* Identify and action appropriate steps to rectify any shortfalls
* Manage customer queries in relation to invoices, orders or stock
* Understand the customer cycle by proactively targeting new customers and developing them into consistent live trading accounts
* Embracing digital channels to enhance the customer offering by proactively promoting the webshop and other digital offerings.
1. Collaborating with customers, colleagues and suppliers by supporting with promotions, sales even...