What's involved with this role: Planning and Support Officer Reference: 000A 7EDB / 1 Salary: £14.25 per hour PAYE Role length: 4 months Job type: Temporary / Full-time Location: Barnsley Postcode: S70 2RD Hours: 37 per week, Monday–Friday 8am–4pm (flexible) Contract Type: Hybrid JOB TITLE: Planning and Support Officer REF: 000A 7EDB / 1 Pay rate: £14.25 per hour PAYE The Role: We are seeking an organised and proactive Planning and Support Officer to join the Construction Services team within Assets, Regeneration & Construction Services. You’ll play a key role in scheduling and dispatching work to operational staff, ensuring efficient service delivery and excellent customer care. This fast-paced role requires excellent coordination skills, a customer-first approach, and experience using Works Management or Dynamic Resource Scheduling systems. Key Responsibilities: Schedule, allocate, and dispatch work electronically to operatives. Manage job queues and book repair appointments with customers. Handle incoming calls and customer enquiries professionally. Support relief planner duties and operational scheduling. Contribute to continuous improvement in service efficiency and delivery. Work collaboratively with the Planning Manager and wider team to meet performance targets. What the Client is Looking For: Experience in a repairs, maintenance, or service delivery environment. Strong IT skills, including work scheduling systems and Microsoft Office. Excellent communication and organisational abilities. Ability to prioritise tasks and work to deadlines in a busy environment. Positive, flexible attitude with a commitment to customer service. GCSEs (A–C) or equivalent qualifications. Ability to work agilely and flexibly, including occasional out-of-hours work. Basic DBS required. What the Client Offers: Flexible hybrid working arrangement. Supportive, team-focused environment. Opportunity to develop towards full planner duties. 37-hour working week, Monday to Friday. How to Apply: If you are motivated, organised, and passionate about delivering excellent service, we’d love to hear from you. Apply today with your CV quoting reference 000A 7EDB / 1. We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles. If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us. Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for. JD Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please.