About The Role
DiamondAir are looking for an ambitious Sales and Marketing Administrator Executive to play a key administrative role in supporting the commercial team.
This role involves supporting the development of marketing campaigns, maintaining customer databases and assisting with sales operations. The ideal candidate should have excellent organizational skills, attention to detail, and the ability to work in a fast-paced dynamic environment.
Key Responsibilities:
Administrative Support:
1. Provide general administrative support to the sales and marketing team, including scheduling meetings, managing calendars, and preparing reports
2. Maintain and update customer databases and CRM systems with accurate information
3. Process and manage sales contracts as required
Sales Support:
4. Support business development efforts across the team with cold emails, calling and follow ups
5. Assist in the preparation of quotations, sales proposals, contracts, and presentations
6. Working closely with sales and business development to track and manage sales leads, ensuring timely follow-up and communication with prospective clients
7. Monitor the sales pipeline and track progress against sales targets
8. Coordinate with the sales team to manage and update the sales pipeline
9. Generate sales reports to provide insights and recommendations to the team
Marketing Support:
10. Assist in the execution of marketing campaigns, including email marketing, social media, and digital advertising
11. Monitor and report on the effectiveness of marketing campaigns, providing data-driven insights to improve future efforts
12. Work collaboratively with the team to manage and develop CRM capabilities across the function
13. Assist in the creation and editing of marketing content for various platforms, including websites, social media, and email campaigns
14. Maintain and update marketing databases, including customer and prospect information, mailing lists, and campaign tracking data
Reporting:
15. Support in the reporting of commercial activity across the team including performance metrics and KPIs
16. Provide data and reports for senior members of the team to provide actionable insights to support decision-making and strategy
About You
Qualifications:
17. Education: Bachelor’s degree in business administration, Marketing, or a related field preferred
18. Experience: 3 – 4 years previous experience in sales support and marketing administration is required for this position. Any experience in the travel industry would benefit your application
19. Skills:
20. Strong organisational and multitasking abilities
21. Excellent written and verbal communication skills
22. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
23. Experience with CRM systems preferably Hubspot and Salesforce is a plus
24. Ability to work independently and as part of a team
25. Attention to detail and problem-solving skills
Key Competencies:
26. Time Management: Ability to prioritise tasks and meet deadlines in a fast-paced environment
27. Customer Focus: Strong commitment to providing excellent customer service
28. Teamwork: Ability to collaborate effectively with colleagues and contribute to team success
29. Adaptability: Ability to adapt to changing priorities and work under pressure