Job Description
Working on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a Service Manager on a 3 months contract initially with a possibility of further extension.
Require X2 service managers to work within our voids service managing works and contractors across geographical areas. must have experience of managing both external contractors and internal operatives. managing works and budgets, keeping to budgets and timeframes.
* Provide and deliver a comprehensive contracting service to our clients, for the voids, day to day and emergency works, delivering the repairs service required by effective use of in-house staff and contractors.
* Manage, organise and control the activities of all allocated operatives - setting targets, monitoring performance, attendance and conduct - identifying training needs and resolving issues in line with council procedures Deliver a highly professional service through on-going technical expertise and knowledge development amongst the team, and actively encourage staff to identify and implement changes in working practices that will deliver continuous improvement.
* Ensure compliance with both Fire Safety and Health & Safety legislation and protocols at all times. Respond to and resolve customer enquiries and complaint as they arise and in a timely fashion.
* Promote and deliver a customer focused service that is responsive to customer needs. Maintain a comprehensive and up to date knowledge of all relevant legislation, procedures and best practice.
* Responsible for the training & development of staff in accordance with Performance Management, including CPD, objective and target setting and the delivery of work plans.
If this sounds good to you, please apply for more information or contact us directly.