Delegate Bookings Administrator / Conference Administrator
Location: Woking, Surrey (GU22)
Contract: Permanent, full-time (after successful 6‑month probation)
Benefits: Additional benefits including private medical insurance
OPR Resourcing Specialists are working exclusively with a well-established, research-led conference and events organisation based in Woking, who are looking to recruit a Delegate Bookings Administrator to join their growing team.
This is an excellent opportunity for a graduate, or someone keen to move into the events and conferences industry. Full training will be provided.
The Role
As Delegate Bookings Administrator, you will play a key role in the smooth delivery of both virtual and in‑person events, acting as a first point of contact for delegates and supporting the wider events team with day-to-day administration.
Key responsibilities include:
* Acting as the first point of contact for delegate and client enquiries
* Processing delegate bookings accurately for virtual and in-person events using event management systems (full training provided)
* Administering payments, including raising invoices and chasing payments
* Producing confirmation letters and joining instructions
* Creating and maintaining delegate lists and producing delegate badges for live events
* Updating and managing client and delegate data before and after events
* Attending virtual and in-person events to support setup, registration and delegate queries
* Supporting general office administration, including data entry, filing and ordering office supplies
* Carrying out any other reasonable administrative duties to support operations and marketing activity
About You
This role would suit someone organised, personable and keen to build a career within events.
Ideal requirements:
* Previous experience in a customer service or office-based administrative role
* Any experience with bookings, registration systems or events administration is advantageous but not essential
* A professional, friendly and confident telephone manner
* Strong attention to detail with the ability to multi‑task in a busy environment
* Positive attitude with a strong work ethic
* Comfortable working independently and as part of a team
* Good working knowledge of Microsoft Word, Excel and Outlook
* Ideally lives locally and holds a driving licence
Why Apply?
* Immediate start available
* Full training and support provided
* Friendly, supportive and hardworking team environment
* Exposure to high-level national and international conferences
* Long-term career opportunity within the events industry