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Service manager – temporary accommodation, somerset council

Shepton Mallet
Temporary
Guardian Jobs
Service manager
€43,956 a year
Posted: 20 April
Offer description

Salary £41,771 – £46,142 per annum (Grade 9)

Employment Full‑time, Permanent (37 hours per week)

Location Based at one of our offices in Bridgwater, Shepton Mallet, Taunton or Yeovil. Hybrid working – flexible arrangements available.


What will I be doing?

* Lead the Temporary Accommodation service, ensuring efficient use of resources and smooth day‑to‑day delivery.
* Ensure statutory requirements and timescales are met, supporting safe and suitable placements.
* Build and maintain strong working relationships with providers and partner agencies to improve accommodation options.
* Use data and insight to support service planning and continuous improvement.
* Oversee commissioned accommodation arrangements with commissioning teams.


What kind of experience or qualifications do I need?

* Comprehensive understanding of housing legislation and regulations, including issues relating to temporary accommodation and homelessness.
* Demonstrable experience of leading and developing staff, with the ability to supervise, support and deploy teams effectively in a fast‑paced environment.
* Strong partnership‑working skills, with experience influencing and collaborating with multi‑agency partners to deliver services and resolve complex issues.
* Sound decision‑making and problem‑solving abilities, particularly when managing challenging situations or vulnerable customers.
* Excellent communication and interpersonal skills, with the ability to build relationships, manage conflict and represent the service professionally.


Benefits

* Flexibility and support for a healthy work‑life balance, including working from home where possible.
* Generous annual leave allowance, with the opportunity to purchase additional leave.
* Staff discounts at gyms, shops, restaurants, cinema tickets and more.
* Employee Assistance and wellbeing services.
* Auto enrolment into our Pension Scheme with optional additional voluntary contribution.
* Flexible Benefits Scheme via salary sacrifice for cycles and health screenings.

We welcome applications from a diverse range of backgrounds and experiences to enrich our team. If you have any questions before applying, feel free to contact the hiring manager.

For more information about the role, contact Sam Wenden‑de‑Lira (Head of Service) at sam.wenden@somerset.gov.uk.

Note: This post requires a criminal background check via the Disclosure procedure.

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