Location: Corsham Onsite 2-3 days per week.
Duration: 3 months +
Our client, Defence client requires an ITIL Service Asset and configuration Manager SACM working onsite in Corsham 2-3 days per week.
Key responsibilities:
Process Design and Improvement:?Defining the SACM process strategy, objectives, policies, procedures, and work instructions. Having responsibility for the process remaining "fit for purpose" and driving its continuous improvement (CSI).
Defining Scope and Standards:?Determining the scope of what should be considered a Configuration Item (CI) or IT asset, including hardware, software, documentation, and their relationships. This also involves defining CI attributes, nomenclature, and baselines.
Managing the Configuration Management System (CMS) and CMDB:?Planning and managing the population of the CMS/CMDB, which includes discovery, integrations, and other data import methods. This role ensures regular housekeeping, security, and access levels for the data.
Process Exe...