Join Our Team as a Patient Services Representative I!
About the Role:
As a Patient Services Representative I (PSR I), you will be the welcoming face of our company, guiding patients through their health journeys. Your role is crucial in ensuring that patients feel comfortable and informed, whether they are visiting for routine care or making significant health decisions.
Your Key Responsibilities:
* Draw quality blood samples and prepare specimens for lab testing, adhering to established practices.
* Create a trusting atmosphere by skillfully explaining procedures and ensuring patient comfort.
* Exhibit leadership behaviors while maintaining confidentiality and accuracy in patient information.
* Perform daily activities accurately and punctually under the guidance of your area supervisor.
* Maintain a safe and professional environment for both patients and staff.
* Handle both forensic and clinical specimen collection with confidence and precision.
* Keep accurate records and documentation to support our operational excellence.
* Promote a positive image of our organization to patients, clients, and the community.
What We’re Looking For:
* Education: High school diploma or equivalent.
* Medical Training: Medical assistant or paramedic training preferred.
* Ability to deliver quality, error-free work in a fast-paced environment.
* Self-motivated with the ability to work independently.
* Excellent phlebotomy skills, including experience with pediatric and geriatric patients.
* Phlebotomy certification preferred (required in California, Nevada, and Washington).
* Minimum of 6 months of experience; 1+ years preferred.
* Customer service experience in a retail or service environment is a plus.
* Proficient in keyboarding and data entry.
* Shift: 6 AM - 3 PM, Monday to Friday, with rotational Saturdays at another site.
Why Join Us?
At Synectics, we value our employees and offer a range of benefits to support your health and well-being:
* Healthcare Insurance: Comprehensive coverage through BlueCross BlueShield of Illinois, starting on the 1st day of the month after 60 days of full-time employment.
* Dental Insurance: Coverage through MetLife, effective after 60 days of continuous full-time employment.
* Vision Insurance: Available through VSP, starting after 60 days of full-time employment.
* 401(k) Plan: Opportunity to invest in our retirement plan starting 30 days after employment, with enrollment dates every quarter.
* Technical Certification Bonus: Earn up to $500 for approved professional certifications related to your role, awarded 90 days after successful completion.
Join Us! If you’re ready to make a difference in the lives of patients and grow your career in a supportive environment, we’d love to hear from you. Synectics is an equal opportunity employer.