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End Point Assessment (EPA) Delivery Manager, Swindon
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Client:
BCS
Location:
Swindon, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
6726108c63c6
Job Views:
4
Posted:
02.07.2025
Expiry Date:
16.08.2025
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Job Description:
We are recruiting for an EPA Delivery Manager to join our EPA Delivery team on a permanent, full-time (hybrid) basis, with regular travel to our Swindon head office.
About the role
This role manages the end-to-end delivery of End Point Assessments, ensuring excellent customer experience and compliance with quality standards.
The role involves overseeing the delivery and assessment teams, managing assessment schedules, and maintaining communication with training providers and stakeholders.
The EPA Coordinator team ensures assessments meet standards, manage schedules, and communicate effectively with stakeholders.
The role also supports continuous improvement, addresses issues, and ensures compliance with qualification standards.
Key responsibilities:
* Manage the full lifecycle of End Point Assessments, ensuring quality and compliance.
* Lead and coordinate internal EPA Assessors, maximizing utilisation and quality.
* Support EPA Coordinators in managing schedules and logistics.
* Maintain communication with training providers, apprentices, and stakeholders.
* Ensure compliance with qualification and accreditation standards.
* Monitor and improve assessment processes.
* Resolve issues, disputes, or complaints related to assessments.
* Provide training and development for the EPA team.
* Implement quality assurance measures for assessment fairness and consistency.
* Report on performance, resource use, and compliance metrics.
* Flexibility to adjust responsibilities as needed.
* Align with BCS values and support organizational purpose.
* Identify and implement improvements to systems and processes.
* Review and update responsibilities and reporting lines as organizational needs evolve.
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