As a Metering Planner, you'll be working within the South West Water IWDS team, supporting them in the planning, coordination and scheduling of metering works to meet key performance metrics and enhance customer experience.
Day‑to‑day Responsibilities
* Coordinating and scheduling all metering works to ensure compliance with service level agreements
* Monitoring reports and jeopardy management tools to track progress and identify delays
* Communicating with customers to keep them informed about scheduled works
* Liaising with operational managers to ensure resources align with delivery demand
* Maintaining accurate records and system updates for all metering activity
Qualifications & Skills
* Strong IT skills, particularly in Microsoft Excel, Outlook and Word
* Excellent communication skills and a professional approach to customer service
* Organised, detail‑oriented, and able to prioritise in a fast‑paced environment
Disability Confident: As a Disability Confident employer, we will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the role. We are committed to diversity and inclusion and regularly review our policies to ensure fairness.
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