Reception Manager, London Borough of Richmond upon Thames
Job Details:
* Client: Harbour Hotels
* Location: London Borough of Richmond upon Thames, United Kingdom
* Job Category: Other
* EU work permit required: Yes
* Job Reference: 0011ad601391
* Job Views: 7
* Posted: 24.04.2025
* Expiry Date: 08.06.2025
Job Description
The role: We have a superb opportunity for a Reception Manager to join the team at Harbour Hotel Richmond.
This is a full-time opportunity offering between £34,000 - £38,000 per annum, depending on experience, plus bonus.
As Reception Manager, you will ensure every guest receives the best customer service. You should be an effective communicator, experienced in complaint handling, team motivation, and all aspects of Front Office operations including guest feedback, team training, administration, banking, billing, and revenue posting. A minimum of 2 years’ Front Office management experience and full knowledge of OPERA are required.
About Harbour Hotels
Harbour Hotels are a collection of prestigious hotels across the South, featuring coastal, country, and city properties with diverse restaurant concepts and the HarSPA brand.
Harbour Hotel Richmond, an 18th-century Georgian hotel on Richmond Hill with a spa and restaurant, has been recognized as one of the Top 100 Best British Hotels by The Sunday Times.
Benefits
Discounts:
* Discounted room rates across Harbour Hotels
* 25% discount on food and drinks in our bars and restaurants
* 25% discount on HarSPA and Temple Spa treatments
Health & Wellbeing:
* Mental health and wellbeing support for you and your family
* 24/7 GP services
* Nutrition & fitness advice
* Online health checks
* Group Life Cover
Reward & Recognition:
* Incentive schemes and annual Harbour Heroes awards
Development Opportunities:
* Career progression within Harbour Hotels
* Training and internal promotion opportunities
Additional Perks:
* Meals on duty
* Competitive salary
* Unique uniforms
If you have the skills and ambition to join Harbour Hotels, please apply with an up-to-date CV. Only candidates eligible to work in the UK or with a valid UK work permit/visa will be considered.
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