Overview
The MAPPA Administrator provides administrative support and is accountable to the MAPPA Co-ordinator and/or Deputy MAPPA Coordinator. The jobholder will provide administrative support within a multi-agency setting in line with National MAPPA Guidance. The jobholder will also ensure that staff are supported through efficient processes and administration systems are maintained within specified timescales in order to promote the achievement of Strategic Management Board (SMB) objectives. To act as a point of contact for MAPPA within the area for the Responsible Authority agencies and the 'Duty to Co-operate' Agencies as delegated by the MAPPA Coordinator. In line with NPS policies and procedures, the post holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do. The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position. This role may involve some out of hours work.
Responsibilities, Activities & Duties
* Maintain accurate offender and victim information on relevant approved databases.
* Ensure the effective administration of referrals into MAPPA from across a range of agencies in line with National MAPPA Guidance.
* Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.
* Provide statistical and other information/data as required.
* Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, email.
* Deal and communicate fairly, timely and effectively with Responsible Authorities and the Duty to Co-operate Agencies.
* Organise the availability of appropriate resources, facilities and equipment for activities relating to the effective running of MAPPA.
* Act as a point of contact within the unit including for specialist areas of work as required.
* Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.
* Attend meetings as appropriate and provide support to meetings as required including organising agenda, comprehensive minute taking, and distribution of notes/minutes and action points.
* Ensure that the principles in respect of information sharing and confidentiality are maintained as outlined in the MAPPA Guidance.
* Coordinate and collate meetings for internal and external attendees, book rooms, arrange refreshments, prepare material, and greet visitors.
* Deal with highly sensitive issues, acting with diplomacy and maintaining strict confidentiality at all times.
* Keep up to date with changes in key external partnerships which relate to MAPPA arrangements.
* Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertaking equipment tests as required.
* Carry out safeguarding children and safeguarding adults duties in accordance with the NPS statutory responsibilities and agency policies.
* Work within the aims and values of NPS and HMPPS.
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.
Behaviours (assessment)
* Managing a Quality Service
* Working Together
* Delivering at Pace
Benefits
* Access to learning and development
* A working environment that supports a range of flexible working options to enhance your work life balance
* A working culture which encourages inclusion and diversity
* A Civil Service pension with an employer contribution of 28.97%
* Annual Leave
* Public Holidays
* Season Ticket Advance
Additional information
For more information about the recruitment process, benefits and allowances and answers to general queries, please note the following details. This vacancy uses Success Profiles (assesses Behaviours, Strengths and Experience). Feedback will only be provided if you attend an interview or assessment. Security: Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard checks. Nationality requirements: This job is broadly open to UK nationals, nationals of the Republic of Ireland, nationals of Commonwealth countries who have the right to work in the UK, nationals of the EU/EEA/Swiss nationals and their family members with settled or pre-settled status under the EU Settlement Scheme, and other listed categories. Further information on nationality requirements is available.
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