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A digital services consultancy is looking for experienced User Researchers to join a high-performing, multi-disciplinary team focused on creating impactful, user-centred services within the public sector.
You’ll be involved in multiple research engagements for bespoke software solutions and transformations within government/public sector!
Senior Consultant - Minimum of 5 years in consulting or the public sector (ideally mentoring juniors and taking lead on client engagements).
Lead Consultant - Minimum of 8 years in consulting or the public sector (directly line managing a UR team, contributing to growth and expansion, and taking a lead position with client projects).
Key Responsibilities of the User Researcher:
* Taking lead on end-client engagement projects.
* Identifying research needs and selecting the best research methods for each project.
* Developing, documenting, and presenting comprehensive research plans outlining study goals and methodologies.
* Engaging with users through interviews, workshops, and ethnographic research to build meaningful insights.
* Analyzing research findings and data to generate valuable insights and actionable recommendations.
* Synthesizing and documenting findings with tools such as user stories, journey mapping, and storyboarding to convey the full user experience.
The User Researcher package:
* Company Share Scheme
* Company bonus
* Pension
If you’re passionate about crafting user-centred experiences and ready to make an impact, we’d love to hear from you!
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