Write a short description of your company, a boilerplate of the business, service or product that you offer. Include your business idea and the target audience. This text is primarily supposed to be descriptive, not selling.
A respected independent school in Reading is seeking a reliable and technically capable IT Support professional to join their support services team. This is an excellent opportunity to work in a professional, well-resourced school environment where technology plays a vital role in teaching, learning, and day-to-day operations.
The Role
You will provide first- and second-line IT support to staff and students, ensuring systems run smoothly and technical issues are resolved efficiently. The role is hands-on and varied, combining day-to-day troubleshooting with proactive support to maintain reliable and secure IT systems across the school.
Key responsibilities include:
* Providing responsive IT support to staff and students
* Troubleshooting hardware, software, and connectivity issues
* Supporting classroom and office technology, including laptops, desktops, printers, and interactive screens
* Managing user accounts, devices, permissions, and basic network access
* Assisting with system updates, backups, and routine maintenance
* Supporting data protection, cybersecurity, and safeguarding procedures
* Liaising with external IT providers where required
* Maintaining accurate records of equipment, faults, and resolutions
The School Environment
This independent school in Reading is known for its high standards, strong pastoral care, and calm, professional working environment. Technology is well embedded across both teaching and administration, with leadership supportive of effective systems and proactive IT support. Staff benefit from clear expectations, good communication, and a strong focus on wellbeing.
What the School Is Looking For
* Previous experience in an IT support or technical role
* Good working knowledge of Windows systems and basic networking
* Confidence troubleshooting hardware and software issues
* Strong communication and customer service skills
* Organised, reliable, and proactive approach
* Experience in an education setting is desirable but not essential
Why Join
* IT role within a respected independent school
* Supportive leadership and clear systems
* Opportunity to develop technical skills in an education environment
* Stable position within a well-run organisation
How to Apply
If you are interested in this IT Support role at an independent school in Reading, please submit your CV. Early applications are encouraged.