Overview
We are seeking a dedicated and enthusiastic Leisure Attendant to join our team. In this role, you will be responsible for ensuring a welcoming and enjoyable environment for all guests. Your primary focus will be on providing exceptional guest services while managing various leisure activities and facilities. If you have a passion for hospitality and enjoy working in a dynamic environment, we would love to hear from you.
Duties
* Greet and assist guests upon arrival, ensuring a warm and friendly atmosphere.
* Manage the day-to-day operations of leisure facilities, including pools, gyms, and recreational areas.
* Provide information about available activities, events, and services to enhance the guest experience.
* Ensure cleanliness and organisation of all leisure areas, maintaining high standards of hygiene and safety.
* Monitor guest behaviour to ensure compliance with facility rules and regulations.
* Assist in the planning and execution of leisure events and activities for guests of all ages.
* Handle guest inquiries and resolve any issues or complaints promptly and professionally.
Qualifications
* Previous experience in hospitality or guest services is preferred but not essential.
* Strong interpersonal skills with the ability to communicate effectively with guests and team members.
* A proactive approach to managing tasks and responsibilities in a busy environment.
* Ability to work flexible hours, including weekends and holidays as required.
* A genuine passion for providing excellent customer service and enhancing the guest experience.
* Ideally Pool responder trained but not essential
Join us as a Leisure Attendant and contribute to creating memorable experiences for our guests
Job Type: Part-time
Pay: £12.21-£12.25 per hour
Benefits:
* Canteen
* Company events
* Company pension
* Discounted or free food
* Employee discount
* Free parking
* Gym membership
* On-site gym
Work Location: In person