Company description:
At Etex, our purpose is to inspire new ways of living. We are an international leader in sustainable construction, driven by a passion for excellence, but it's our people that are our top priority. We connect, collaborate, and champion the well-being of our employees, forming partnerships and pioneering change in our ever-evolving industry.
At Etex, we seek to make a meaningful impact in the lives of our customers and our communities. Are you looking for a company where you can learn, grow & lead? Join us as a Customer Service Advisor in Sterling!
The Customer Service Advisor is a pivotal role in our mission to provide the best experience and service for our customers.
Job description:
What youll do:
* Provide basic technical information on Superglass and Sterling products and services and process all purchase orders accurately and effectively.
* Monitor and answer all telephone enquiries in a friendly, professional manner, including questions regarding prices, quotations, and price lists.
* Monitor and address all customer complaints promptly and empathetically in accordance with Company procedures.
* Liaise with internal departments to ensure stock availablility and prompt delivery of all customer orders.
Profile description:
What youll bring:
1. Demonstrable experience working with...