Overview
As an Assistant Manager, you'll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with firm focus on the customer journey. You will divide your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service.
Responsibilities
* Support the Centre Manager with management and leadership to drive profitability and a strong customer-focused experience.
* Split time between the workshop and assisting with daily sales and customer service.
* Deliver high customer satisfaction and experience through effective management.
* Provide coaching and training to colleagues in the moment.
* Ensure compliance with Health and Safety standards.
Qualifications
* Technical/Mechanical ability or experience.
* Experience of meeting compliance standards across Health and Safety.
* Excellent communication skills, verbally and in writing.
* IT proficient, with the willingness to learn in-house systems.
* Good time management.
* A current valid driving licence.
Company and Benefits
* National Tyres and Autocare is part of the Halfords family. We’re in an exciting chapter—rapidly growing our business with a focus on motoring services and electric mobility.
* We are the UK's leading retailer of motoring and cycling products and services, and the UK's largest automotive service, maintenance and repair business.
* Competitive compensation: Maximum amount £33,100 per annum + bonus; Average uncapped bonus of £7,100 per year (with potential to earn more).
* Schedule: 5 days a week; centre is closed on Sundays.
* Refer a friend scheme with terms and conditions apply.
* Benefits include: 5.6 weeks’ annual leave, up to 50% off garage bills in our Autocentres, 25% off most Halfords products, discounts on a wide range of categories, family & friends discount, events, Cycle to Work Scheme, Wagestream access, GP access 24/7, Sharesave scheme with up to 20% discount on shares, Health Cash Plan, Pension Scheme & Life Assurance, and opportunities for progression including hybrid training and ATA & MOT qualifications.
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