Rev & Regs are currently recruiting for a Legal Expenses Claims Handler role for a FTSE 500 insurance company.
Responsibilities:
* A Claims Handler provides an efficient claims handling services to all customers by responding to claims using excellent written and call handling skills, in line with department service standards and internal/external service level requirements.
* Claims Handlers will handle claims from start to conclusion, which involves investigating the validity of a claim and assessing legal costs in line with the terms and conditions of the relevant policy.
* Data input, ensuring all information is captured and inputted onto the internal system (Websure)
* The Claims Handler will mainly liaise with solicitors and on occasion, costs lawyers.
Experience required:
* Previous experience within the insurance or legal industry.
* Good understanding of the legal industry.
* Previous claims handling experience.
* Analytical.
* Exceptional communication skills are required, together with a skill for evaluating legal documents.
* Enquiring and inquisitive, with the ability to identify areas of challenge and to articulate reasoned arguments to legal professionals.
* Excellent time management skills, in order to adhere to demanding service level standards and maintain an active case load.
Location: hybrid (3 days per week in Croydon office)
Salary: £30,000 plus 10% bonus