Careers: Sales & Rentals/Shipping/Receiving
Title Sales & Rentals/Shipping/Receiving
Department All Departments
Location 175 Beverly Street
Cambridge, ON
Overview
Job Description - Sales and Rentals
Responsibilities
Sales & Rentals
* Help our customers through the selling and renting of musical instruments and gear
* Define the individual needs of every customer and match those needs with the right combination of our products and services
* Demonstrate recommended products to customers and explain their features and benefits
* Answer telephone calls in a timely and professional manner
* Follow up on product orders with customers and suppliers
* Use our common sense approach with customers to troubleshoot and solve problems
* Maintain in-depth and current knowledge of our products, policies and procedures
* Attend weekly staff meetings and periodic training sessions
* Merchandise store to create an inviting environment for customers to shop
* Participate in store maintenance, warehouse duties, and other related tasks
Shipping/Receiving
* Assist in the loading and unloading of delivery trucks
* Pack and unpack goods for shipping and receiving
* Inspect all incoming shipments for condition and verify accuracy against purchase orders
* Distribute received shipments to respective departments within the store
* Process outgoing shipments to suppliers and other Long & McQuade locations
* Work with standard shipping documents and online shipping systems
* Maintain shipping logs and properly file all paperwork
* Keep shipping/receiving area clean and organized and ensure compliance with health and safety standards
* Provide assistance to co-workers in stocking and restocking of merchandise
* Provide assistance to co-workers in general housekeeping and store maintenance
Qualifications
Sales & Rentals Requirements
* Must be a musician who plays at least one instrument
* Must be able to work weekdays, weeknights and weekends
* Excellent verbal communication skills
* Positive attitude and steady composure
* Proven strong work ethic and commitment
* High levels of energy and enthusiasm
* Ability to excel in a fast-paced environment
* Ability to recommend solutions in a confident and assertive manner
* Good organizational skills and attention to detail
* Previous experience in retail or sales is an asset
Shipping/Receiving Requirements
* Must be a musician who plays at least one instrument
* Enjoy working in a physically demanding and fast-paced environment
* Strong organizational and time management skills
* Ability to excel in a self-directed work environment
* Ability to problem solve and troubleshoot
* Basic computer literacy and arithmetic skills
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