A leading technology firm in the UK is seeking an experienced ITSM Operations Analyst to join their Service Operations team. This permanent remote role focuses on ensuring the effective delivery of ITIL-aligned service operations and providing high-quality support. The ideal candidate will have proven experience in IT Operations and strong knowledge of ITIL processes, managing SLAs, and coordinating across teams. This position offers opportunities for continual service improvement and collaboration in a fast-paced environment.
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