Store Colleague
Pets at Home is looking for enthusiastic individuals to join our team as Store Colleagues. The role is part‑time (16 hours per week) and permanent, paid £12.21 per hour. Location: 5, Northgate Retail Park, Trent Lane, Newark, Nottinghamshire, NG24 1GA. Reference: 35443.
Responsibility & Duties
* Provide outstanding customer service – greet customers, understand their needs and provide personalised assistance.
* Maintain high standards of pet care and store presentation.
* Build strong customer relationships, creating a welcoming shopping experience.
* Support daily store operations, including stock control and cash handling.
Availability
Required 3 mornings per week – Saturdays, Mondays and Thursdays between 6 am – 12 pm. Overtime and bank holiday shifts may be required on a flexible basis.
Qualifications & Skills
* Outstanding customer service skills.
* Strong verbal and written communication.
* Effective problem‑solving and quick decision making.
* Eagerness to learn and develop professionally.
* Understanding of retail targets and performance metrics.
* Team worker – collaborate to meet store goals.
* Flexibility to work evenings, weekends and some bank holidays.
Benefits
* Competitive pay rate.
* Paid holiday.
* Additional leave for birthdays and special occasions.
* 20% colleague discount in Stores.
* Discretionary annual bonus scheme.
* Access to other company discounts.
* Opportunities for charity work.
* Career progression within the group.
About Pets at Home
Pets at Home is committed to caring for pets and their owners. We offer a range of products, services and support from vets and pet groomers. Our team is dedicated to improving pets’ health, wellbeing and owner experience.
Important Notice
We may close this vacancy earlier than the specified closing date if we receive a sufficient number of applications, to efficiently manage the recruitment process.
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