Overview
An exciting opportunity has arisen for a proactive and well-organised Repairs Administrator to join a busy local authority repairs team in Essex. You will play a vital role in supporting the housing repairs service and ensuring residents receive a high-quality, responsive service.
Responsibilities
* handle a range of administrative and customer service tasks - including processing repair requests, scheduling works, and managing customer enquiries and complaints.
* maintain accurate records, assist with performance monitoring, and respond to housing disrepair claims in line with relevant legislation.
* Ensuring that all work is completed within agreed timescales and procedures will be a key part of your role.
Qualifications
* The ideal candidate will have experience in a customer-focused administrative role, ideally within housing, property maintenance, or a local government environment.
* Strong organisational skills, attention to detail, and the ability to communicate effectively with residents, contractors, and colleagues are essential.
About the Opportunity
This is a fantastic opportunity to make a real impact by helping to provide safe, well-maintained homes and excellent customer care to local residents.
How to Apply
If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW.
If you do not hear from us within 48 hours of applying, your application has been unsuccessful.
If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status.
Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on 02393 876082.
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