Pay: From £24,000.00 per year based on full time 37.5 hour week with periodic reviews as key milestones are hit
Job Description:
Job Title
Office Administrator
About us
Since 1999 we have grown to become Northern Ireland's largest supplier of domiciliary eye care, won a number of national awards while continuing to stay true to our core value of a local service for local people.
We are looking for a candidate to provide efficient office-based cover and administrative support to ensure smooth day-to-day operations.
Key Responsibilities:
Office Administration Duties
* Answer telephone calls and emails professionally and promptly
* Book and manage appointments, including domiciliary visit schedules and routes
* Maintain patient records, files, and databases accurately
* Process orders, invoices, and basic financial administration as required supporting the current office administrator team
* Liaise with care homes, patients, relatives, suppliers, and clinicians
* Support stock control and ordering of optical and office supplies
* Assist with compliance documentation and audit preparation
* General administrative duties to support the smooth running of the practice
Person Specification
Essential Criteria
* Excellent communication and interpersonal skills
* Caring, patient-focused approach with sensitivity to elderly and vulnerable individuals
* Strong organisational and time-management skills
* Ability to work independently and as part of a team
* Good IT skills, including use of practice management systems and Microsoft Office
* Attention to detail and high levels of accuracy
* Full UK driving licence
* Flexible and reliable, with a professional appearance and manner
Desirable Criteria
* Experience in domiciliary, healthcare, care home, or community-based services
* Knowledge of GOS regulations and basic dispensing principles
* Customer service or administrative experience in a healthcare setting
Training, Development & Monthly Bonus Scheme
* Full training provided for domiciliary procedures where required
* Ongoing professional development and support
* Monthly Bonus scheme
Job Types: Full-time and Part-time Considered 3 days minimum within Monday - Friday
Benefits:
* Company pension
* Employee discount
* Store discount
Work Location: In person
Job Types: Full-time, Part-time
Pay: From £24,000.00 per year
Expected hours: No less than 22.5 per week
Benefits:
* Company pension
* Employee discount
* Store discount
Work Location: In person