We have an
exciting opportunity for a Reservations Supervisor to join our highly
successful team here at our Covent Garden Hotel.
To be successful in this role you will need to
be confident and an engaging communicator ensuring inspirational service is
delivered to our guests. Working as part of our front office team, you will be
expected to demonstrate excellent attention to detail, organisational and
interpersonal skills.
What we Offer:
* Discounts & Perks
Platform
* Wage Stream
– An employee app to stream your wages
before payday
* Paid overtime
* Flexibility
* No split
shifts
* Cycle to
work scheme
* Uniform
and meals provided
* Uniforms dry cleaned
* Discounted personal dry cleaning
* Social events, wellbeing and team activities
* Award
winning training opportunities and career development
* Fully funded English lessons
* One paid volunteering day per year
* Firmdale experience and long service vouchers (afternoon tea, dinner for two, film club
and an overnight stay)
* And much
more!
What you Need:
* Customer focussed
and confident in your abilities
* Experience of
supervising a team
* Demonstrate warmth
and excellent communication
* Passionate about
providing excellent customer service
* Organisational and
Communication Skills
* Ability to work
within a team
Why join Firmdale Hotels?
Firmdale
Hotels is an international award winning group comprising of 10 high end luxury
hotels and 8 bars and restaurants in London and New York.
We are
delighted to have been recognised by the hospitality industry for some of the
great work our teams have done. To name a few of our recent awards and
accolades;
* Firmdale Hotels - “Winner of the Best
Employer Award at The Cateys 2017 & 2020 and Number One in The Caterer Best
Places to Work in Hospitality”
* Manager of the year - Laura Sharpe,
Cateys 2018
* Hotel of the year - Group - Cateys
2018
In line with the Asylum and Immigration Act
1996, we do require all applicants to have the eligibility to live and work in
the United Kingdom. Documentation will be required at interview stage.