Social network you want to login/join with:
Our Restaurant Customer Advisors
play an essential role in delivering an exceptional customer experience across our Restaurants. Responsibilities include:
* Providing excellent customer service by assisting customers with various transactions in-store
* Driving sales through customer interactions and promoting the benefits of the Dobbies Club membership
* Assisting with customer queries using strong product knowledge, including allergies and dietary requirements
* Maintaining the cleanliness and upkeep of the store in collaboration with your team
* Working on the shopfloor and other store areas as needed, including stock management, cash handling, till work, take-to-car deliveries, stock routines, and restaurant service—an excellent opportunity to develop new skills and gain experience
Who we are looking for
* You have a passion for delivering excellent customer experiences with a smile
* Experience in a customer-facing role and a passion for hospitality
* You work well in a team, build relationships, and enjoy celebrating success
* You are punctual, well-presented, and bring a positive, hardworking attitude
* You are eager to learn new skills and gain new experiences
* You thrive in a busy, fast-paced environment
* You demonstrate our values—being one team, continuous improvement, positivity, a love for gardens, and a customer-first mindset
What we offer
* Generous annual leave entitlement with flexible holiday scheduling
* Uncapped store discounts: 50% off in our Restaurants, 25% off in the Garden Centre, and 10% off in food halls
* Access to Wagestream for financial wellbeing support, including early earnings access, savings, and financial advice
* Support from Retail Trust, including confidential support, virtual GP, free counselling, and retail rewards
* Development opportunities via Dobbies Academy and eLearning platforms
* A thriving, passionate, diverse culture committed to customer satisfaction
About us
Founded in 1865 by James Dobbie, Dobbies is the only garden centre retailer with stores across every UK nation. Our passion for gardens and plants is reflected in our products, services, and community initiatives. Many stores feature a restaurant or coffee shop, creating a welcoming environment for customers. We host events and support charitable initiatives, fostering community engagement. We are dedicated to being a great place to work, encouraging colleagues to be their best and celebrate success together.
#J-18808-Ljbffr