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* Work with experienced and engaged team, willing to learn, share knowledge and open for growth and new ideas
* Mindbox is a dynamically growing IT company, but still not a large one – everybody can have a real impact on where we are going next
* We invest in developing skills and abilities of our employees
Offer
* B2B contract
* Work with experienced and engaged team, willing to learn, share knowledge and open for growth and new ideas
* Hybrid / remote working system
* Mindbox is a dynamically growing IT company, but still not a large one – everybody can have a real impact on where we are going next
* We invest in developing skills and abilities of our employees
Tasks
* Build and maintain strong, long-term relationships with key clients — particularly in the banking and financial services sector — to ensure satisfaction and drive sustainable account growth
* Identify client needs, pain points, and business opportunities through regular meetings, needs assessments, and structured account mapping
* Collaborate closely with the Delivery team to ensure proposals, pricing, and offered solutions are relevant, high-quality, and aligned with client expectations
* Prepare and manage business documentation, such as client presentations, case studies, offer templates, and internal reports
* Conduct market research and target group analysis to support data-driven decision-making and strategic planning
* Represent the company at industry events, conferences, and client meetings to expand the professional network and promote service offerings
* Ensure alignment with the overall Business Management strategy, executing agreed plans and commercial goals
* Actively cross-sell and upsell Mindbox services to existing clients by identifying new needs and expanding the service portfolio
* Support and lead tender processes, including reviewing estimations from Delivery, coordinating submissions, and preparing complete commercial and technical offers
* Lead client meetings and negotiations, including pricing discussions, contract finalization, and ensuring post-signature follow-up
* Manage an assigned portfolio of accounts, maintaining a high level of engagement and oversight across all activities and deliverables
* Analyze lost business opportunities, providing feedback and insights to improve future sales strategy and client retention
Requirements
* Proven experience in a Key Account Management or Client Partner role, ideally within IT consulting or professional services
* Experience working with clients in the banking and financial services sector
* Solid understanding of business models in the technology and outsourcing sectors
* Deep knowledge of B2B sales processes, client relationship management, and solution-based selling
* Experience working cross-functionally with Delivery, Legal, and Finance teams
* Strong organizational and time management skills, with the ability to handle multiple high-value clients simultaneously
* A strategic mindset combined with a hands-on approach to problem-solving and business development
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
IT Services and IT Consulting
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