Team Leader – Carluccio’s
We are looking for a dynamic and inspiring Leader to guide our team to success and ensure smooth operations and exceptional guest experiences.
Responsibilities
* Lead by Example: Set the standard for excellent service and ensure your team delivers outstanding guest experiences every day.
* Motivate and Develop: Inspire and support your team, providing guidance, training and development opportunities to help them grow.
* Manage Daily Operations: Oversee day‑to‑day running of the restaurant, including opening and closing procedures, staff management and ensuring a seamless service.
* Problem Solve: Address any issues that arise during service with a calm and solution‑oriented approach, ensuring the guest experience is never compromised.
* Support the Front of House: Step in where needed, whether handling customer queries or ensuring the dining area is welcoming and well‑maintained.
* Drive Sales: Help boost sales through effective team management, upselling and ensuring guests leave happy and eager to return.
Benefits
* 50% off your total bill for you and 5 friends across all our brands.
* Exclusive discounts on thousands of online and high‑street retailers, plus restaurants, through BRG Spark App.
* 20% off at Carluccio’s retail gift shop & deli.
* Access to advanced pay with Wage Stream.
* Refer friends and earn with bonus scheme.
* Excellent career development opportunities across our diverse brand portfolio.
* Flexible working opportunities that suit your lifestyle.
Skills
* Fast‑paced experience
* Leadership
* Customer service
* Shift management
#J-18808-Ljbffr