Overview
As a Restaurant Manager, you will play a vital role in supporting day-to-day operations, upholding the highest standards of guest service, and leading a passionate team. Working closely with the General Manager, you'll help drive operational excellence, staff development, and a world-class dining experience. BaxterStorey are very fortunate to have the extraordinary Boathouse 4 Kitchen based in Portsmouth iconic Historic Quarter.
Responsibilities
* Lead and inspire FOH staff to consistently deliver attentive, polished service
* Ensure smooth daily operations including service flow, reservations, and guest satisfaction
* Support hiring, training, and ongoing development of team members
* Maintain high standards of cleanliness, safety, and compliance
* Assist with inventory control, cost management, and budgeting
* Monitor and address guest feedback with professionalism and urgency
* Uphold brand values and culture while fostering a positive team environment
* Act as MOD (Manager on Duty) and make high-level decisions in GM's absence
Qualifications
* 3+ years of experience in a leadership role within a Restaurant dining environment
* Deep understanding of hospitality standards, service etiquette, and guest relations
* Strong leadership, communication, and organisational skills
* Proven ability to manage, mentor, and motivate a high-performing team
* Experience with POS systems, reservation platforms
* Professional appearance and demeanor; calm under pressure
* Availability to work evenings, weekends, and holidays as required
Benefits
* 28 Days holiday including bank holidays
* Plus your birthday off
* 3 volunteering days
* 3 days grandparent leave
* 24 weeks enhanced maternity leave
* Secondary carer leave
* Wedding/commitment day leave
* Free meals on shift
* Bespoke training and development opportunities
* Apprenticeships opportunities for all experience levels
* Pension and life insurance
* Discounts available on our Perkbox app; high street shops, holidays & cinema
* Wellbeing hub
* Access to employee assistance programme
* Cycle to work scheme
Salary: 32,000; 40 hrs per week; 7 day a week operation – Bunch & Lunch Service.
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