Brakes Food Shop is seeking a Service Desk Analyst to join their team in Portishead. This bilingual role requires fluency in English and Swedish, offering level 1 support to users. Responsibilities include troubleshooting and resolving incidents, documenting activities in ServiceNow, and ensuring high-quality customer service. Candidates should have experience in IT support, strong communication skills, and certifications like ITIL V4. This position promotes a diverse and inclusive culture at Brakes Food Shop.
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