Assistant File Handler
Department: Legal
Employment Type: Permanent - Full Time
Location: Bolton
Reporting To: EMMA SIMM
Description
To assist the Lead File Handler with file handling tasks on a mixed case load including HAVS, CTS, WRULD, Asthma and Dermatitis. To assist with the management and progression of claims for the Lead File Handler in accordance with the strategies and action plan as determined by the Lead File Handler.
Key Responsibilities
* Reviewing documents.
* Dealing with disclosure.
* Reviewing evidence (including medical / personnel records/ Companies House records)
* Conducting investigations with Insured
* Instructing Counsel / Experts
* Research
* Drafting generally
* Attending conferences and Trials with Counsel
* Dealing with routine correspondence
* Liaising directly with the Claims Handlers and Managers.
* Complying with Clients instructions
* Willing to engage in Client development when required
* Assisting team in achieving goals and objectives
* Meeting agreed targets
* To ensure compliance with the SRA Code of Conduct 2011
* Adhere to the Keoghs Values
Skills, Knowledge & Expertise
Experience in handling and/or assisting on disease cases.
* Effective negotiator
* Ability to use own initiative
* Flexibility in relation to tasks undertaken
* Good listening and verbal communication skills
* Ability to maintain concentration and pay attention to detail
* Ability to self-organise and self-prioritise
* Ability to work under pressure and to target
* An enthusiastic and hardworking individual.
* Good level of IT skills
* Ability to work within the Keoghs shared behaviour framework
Job Benefits
* Davies Incentive Plan
* 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
* Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining.
* Simply Health Care Cash Plan
* WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
* Death in Service
* Critical Illness Cover
* PHI/Income Protection (Private health insurance)
* Pension Contribution based 5% Employee / 3% Employer
* Employee Resource Groups
* Employee Volunteering Programme
* Cycle to Work Scheme*
* Tech Scheme*
* Season Ticket Loan*
* Gym Flex*
* Access to Online Discount Sites
* Discounted Gourmet Society Membership
* Discounted Tickets for Merlin Attractions nationwide
* Discounts at local retail outlets
* * after successfully completing probation