Overview
Operations & Commercial Manager
Wine Monkey – Chippenham, Wiltshire
Salary: £32,000 – £35,000 (DOE) + performance bonus
Job type: Full-time, Permanent, 45 hours
About Us
Welcome to Wine Monkey — a wine bar specialising in sustainable wines, retail wine shop, artisan deli and French-inspired bistro in the heart of Chippenham. We believe in beautiful produce, thoughtful cooking, and genuine hospitality — the kind of place where guests feel special yet at home.
What You’ll Be Doing
* Lead day-to-day operations across the wine bar, wine shop and bistro — ensuring a consistent high standard of service.
* Prepare and analyse weekly/monthly performance reports (sales, labour, GP, KPIs).
* Identify and implement opportunities to increase efficiency and profitability.
* Collaborate with the Head Chef and Wine Director/MD to evolve menus and wine lists.
* Develop and deliver events, tastings, and local partnerships that grow brand awareness.
* Review customer feedback and market trends to refine the guest experience.
* Recruit, train, and inspire the team to deliver excellence every day.
* Ensure full compliance with licensing, food safety, and health & safety standards.
What We’re Looking For
* Proven management experience in hospitality, restaurant, or food & beverage operations.
* Strong financial understanding — able to interpret data and take action.
* A confident, hands-on leader who brings energy and accountability.
* Passion for great food, wine, and creating memorable experiences.
* Organised, commercially minded, and comfortable working closely with ownership.
* Experience and knowledge in wine and culinary arts.
Why Join Us
* £32,000 – £35,000 DOE + bonus based on performance
* Staff meals and employee discounts
* Creative, supportive, independent working environment
* Genuine opportunity to influence a growing, values-driven brand
* Opportunity to grow as we strategically role out an ambitious growth plan
Apply
If you’re an ambitious hospitality professional who loves food, wine, and people — and you’re ready to make a real impact — we’d love to hear from you.
👉 Apply via LinkedIn with your CV and a short message telling us what excites you about Wine Monkey.
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