Detailed job description
and main responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Person specification
Qualifications
Essential criteria
1. GCSE (or equivalent) English and numeracy
2. RSA II/III or equivalent
3. Audio typist
Desirable criteria
4. ECDL
Experience
Essential criteria
5. Previous NHS experience
Skills
Essential criteria
6. Excellent communication and inter-personal skills both written and verbal
7. Excellent telephone manner
8. Good organisational skills with ability to multi-task
9. Time management skills
Knowledge
Essential criteria
10. Knowledge of hospital computer systems including ECamis and EPR
11. Diary management
Desirable criteria
12. Knowledge of various agencies associated with children's services
Personal attributes
Essential criteria
13. Ability to work on own initiative but remain a team member
14. Patient and calm nature
15. Ability to prioritise workload
16. Positive and caring attitude
17. Ability to work under pressure with predictable interruptions
Desirable criteria
18. Adaptable to different situations