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Business Consultant - Market Experience Ireland, Norwich
Client: Itineris
Location: Ireland (ROI & NIE)
Job Category: Other
EU work permit required: Yes
Job Views: 15
Posted: 18.06.2025
Expiry Date: 02.08.2025
Job Description:
At Itineris, we believe in the power of teamwork. Whether translating customer needs into software, sales, coding, or maintaining operations, our mission is to grow and deliver innovative software that helps energy and water utilities engage better with their customers.
Function:
The Business Consultant will work with customers and internal teams to ensure the success of the UMAX solution by managing customer needs from a business and market regulation perspective. The role focuses on providing market guidance and supporting mediation decisions with clients.
This position is based in Ghent (Sint-Denijs-Westrem), UK, or Ireland, requiring experience in the Irish energy market (ROI & NIE) and ERP implementation experience is a plus.
UMAX is our cloud-based software for water and energy utilities, built on Microsoft Dynamics 365.
As a Business Consultant with Irish market experience, you will:
* Act as the link between Business and IT as a business-focused analyst.
* Manage customer expectations and support functional experts in translating business needs into requirements.
* Attend workshops and meetings onsite with clients.
* Provide feedback to product development, sales, and marketing teams.
* Contribute to the evolution of the UMAX solution for market readiness.
* Develop strong relationships with clients, sales, pre-sales, product, and project teams.
* Participate in project meetings and identify risk areas proactively.
* Deliver high-quality consulting services to new and existing customers.
* Work with colleagues to upskill according to industry best practices and Irish energy market specifics.
* Continuously develop knowledge of the utility market in Ireland and transfer that knowledge internally.
What you bring:
* Strong analytical skills (master’s degree or equivalent experience).
* In-depth knowledge of the Irish energy market.
* At least 5 years’ experience as a Business/Functional Consultant in large ERP/CRM projects.
* Expertise in identifying business requirements and understanding customer processes.
* Skilled in Business Process Management.
* Excellent communication skills in English; Dutch is a plus.
* Willingness to travel as needed.
* Team-oriented with problem-solving skills.
* Hands-on, proactive, and quality-driven.
* Customer-oriented with adaptability to change.
What we offer:
* Growing international environment with offices in Ghent, London, and Atlanta.
* Opportunity to work with innovative water and energy companies.
* Career development through various programs and growth paths.
* Impactful entrepreneurial environment.
* Supportive culture emphasizing work-life balance.
* Onboarding, learning, and buddy programs.
* Flexible hybrid working options.
* Engaging activities focused on sports, celebrations, and well-being.
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