MARKET RESEARCH TRANSLATION - PROJECT MANAGER
Working with the wider Project Management team, the Translation Project Manager is responsible for coordinating and managing the full lifecycle of market research translation and localization projects to completion whilst ensuring IQVIA’s standards are met.
Project Management:
1. Manage multiple market research translation and localization projects at any one time from receipt to completion across qualitative and quantitative methodologies
2. Work on complex quantitative studies including tracker/wave projects
3. Liaise with the client to assess and agree project parameters and requirements
4. Manage market research client accounts to ensure high client satisfaction
5. Assess project scope to select appropriate vendors and negotiate deadlines effectively
6. Monitor and manage the status of assigned projects to effectively anticipate and prevent issues
7. Accurately complete project finances including quoting and budgeting
8. Prepare and maintain project documentation and information
9. Understand and adhere to the Quality Management System
10. Comply with relevant and applicable IQVIA procedures and SOPs
11. Assist in the maintenance of linguistic assets including glossaries and style guides
12. Ensure that high quality is maintained for all projects through QA checks
Requirements:
13. Minimum of 2 years of experience working in Market Research Project Management in the Language Services industry,
14. Specialist in Market Research Translation Services with knowledge of both Qual and Quant services. Knowledge of tracker project best practice is desirable
15. Solid client management skills with the ability to manage client expectations
16. Bachelor's degree, ideally in a linguistic, business or scientific field
17. Fluency in English is essential, an additional language would be advantageous
18. Excellent written/verbal communication skills
19. Excellent attention to detail to ensure that high quality standards are maintained
20. Ability to meet strict deadlines and to manage competing priori ties and changing demands
21. Excellent client management, problem solving and analytical skills
22. Ability to follow instructions and work independently whilst using own initiative
23. Demonstration of advanced IT skills
24. Experience working with TMS and be an strong CAT tools user for the purpose of Market Research project. Experience working with XTRF and/or memoQ or other similar systems would be highly advantageous
25. Ability to establish and maintain effective working relationships with colleagues, managers and clients
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