Job Title: Housing Officer
Location: Wrexham and wider Wales
Contract: Permanent
Hours: 40 hours per week, Monday to Friday, 8:30 am-5:00 pm
Salary: £28,000 - £35,000 per annum
A full UK driving licence and access to your own vehicle is essential.
The successful applicant will be required to complete a DBS and CTC clearance
Manpower UK is currently recruiting for a dedicated Housing Officer on behalf of our client. This field-based role will see you supporting a caseload of vulnerable service users across Wrexham and Wales, helping to maintain their wellbeing and ensure properties are managed to the highest standard.
This is a vital role offering a mix of people-focused support and property management. You'll work independently while collaborating with a wider operational team and external stakeholders.
Main Responsibilities
Service User Support:
* Manage a caseload of up to 250 individuals in supported accommodation
* Conduct monthly welfare visits and bi-weekly wellbeing checks
* Induct service users into their new accommodation
* Signpost to local services including GPs, charities and council support
* Respond to absconsions and incidents as appropriate
* Assist with transport or relocation when required
Property Management:
* Carry out property inspections and identify maintenance needs
* Report, arrange, or carry out minor repairs
* Ensure inventory compliance and property readiness post-move-out
* Maintain health and safety and certification standards
* Liaise with landlords and prepare terminated properties for handback
Collaboration & Communication:
* Work closely with your team leader and local colleagues
* Attend internal and external meetings as needed
* Engage with local authorities and support agencies
What We're Looking For
* Experience in housing, tenancy management, or social care
* Confident working independently with a strong sense of responsibility
* Strong organisational and record-keeping skills
* Ability to handle sensitive situations professionally
* Full UK driving licence and access to a vehicle
* Willingness to undergo an enhanced DBS and Counter Terrorism Clearance
Benefits Package
* 25 days annual leave plus bank holidays
* Westfield Health membership (cashback and discounts)
* Life Cover (2x salary)
* Laptop, phone and equipment provided (if needed for the role)
* Employer pension contribution (4% employer / 4% employee)
* Referral Scheme
* 6-month probation period
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