E-Commerce Manager (Maternity Cover - 12 Months FTC) (Magento Platform) Are you an ambitious person working in e-commerce? Striving to step up and take on more responsibility within an award-winning business that stands among the fastest growing in the midlands. Well, Vivactive Ltd has the role for you Vivactive Ltd is one of the fastest-growing, award-winning businesses in the Midlands, on a mission to become Europes leading incontinence product provider. Were looking for a proactive and detail-focused eCommerce Website Manager to help us manage the daily operations of our website. This is a great opportunity for someone with 23 years of eCommerce or digital experience looking to take the next step in their career. In this role, youll take ownership of day-to-day website operationsmanaging content updates, launching promotions, fixing errors, and ensuring everything on-site runs smoothly. Youll be working closely with our design, marketing, and technical teams to support product launches, campaigns, and improvements to the user experience. Can you: ? Upload and maintain product listings, categories, images, pricing, and metadata in Magento ? Implement and manage promotional campaigns, discount codes, and site-wide offers ? Monitor the site daily to identify and correct issues such as broken links, outdated content, and incorrect pricing ? Coordinate homepage updates, banner uploads with content changes ? Support content launches and merchandising for new products and categories ? Review the competition, spot gaps in the range and suggest changes ? Ensure all content follows brand guidelines and basic SEO best practices ? Liaise with the design, tech, and marketing teams to troubleshoot and resolve site issues quickly ? Run basic site performance checks and help report on campaign outcomes ? Support ongoing improvements to the customer experience based on feedback and analytics ? Respond to security and website performance issues. What Were Looking For: ? 23 years of experience in a digital or eCommerce role ? Hands-on knowledge of Magento or a similar eCommerce CMS ? Strong attention to detail with a consistent, accurate approach to managing content ? Confident using a range of digital tools and back-end systems ? Highly organised and methodical, with the ability to manage multiple tasks under pressure ? A proactive team player with strong communication and collaboration skills ? Understanding of basic SEO and eCommerce merchandising best practices ? Comfortable analysing data and making fast, informed decisions ? Confident presenting ideas and updates at all levels of the business ? Experience managing external marketing or promotional campaigns ? Bonus: familiarity with Google Analytics, Excel, or basic HTML/CSS Benefits What's in it for you? Please take the time to read our extensive list of benefits below: ? A chance to build and grow a department in a rapidly expanding/award-winning company ? Market-leading annual leave starting at 23 days plus 8 bank holidays (31 days in total), which grows with the length of service ? Your birthday off, so you always enjoy your birthday! ? External training courses, we'll pay for your CIPS, Management Courses etc. ? Awards and Recognition Schemes; delivering above and beyond never goes unnoticed ? Free Onsite Parking ? Complimentary tea, coffee, chilled water and soft drinks ? Pension Scheme ? Free Summer BBQ ? We care about our employee's mental and physical health with well-being practices embedded in the company ? An environmentally conscious company Work in a fun and lively environment in an up and coming business! You will be a crucial member of the Vivactive team and report to the Managing Director. This is an incredible opportunity for an outstanding person; if you believe this is YOU, don't hesitate to apply now.