Internal Sales – Leeds – GBP 25K – GBP 35K
If you are looking for your chance to be part of a small accomplished and enthusiastic sales team as an internal sales administrator and customer support assistant working in a friendly, business to business sales environment, we have an outstanding opportunity on offer.
To expand their existing team our client has a requirement for an internally based Sales person to provide telephone mainly reactive sales support to inbound customer sales enquiries. As a part of the small internal sales team you will be required to carry out a variety of duties involved in the sales process in a branch environment, so previous experience in a commercial sales environment and good administrative skills are essential. Understanding of a Sales Order Processing system and Microsoft packages will be required, experience in an industrial products distributor or environment involving sales on a business to business basis is desirable, as would experience in an industrial component sales business or distributor or wholesaler environment especially related to the electrical sector. A candidate with purchasing experience would also be of equal interest. You are most likely to be living in Leeds, Beeston, Pudsey, Morley, Rothwell, Batley, Dewsbury, Headingley, Horsforth, areas of West Yorkshire in order to commute.
Duties
* Dealing with customer orders and enquiries over the telephone, fax and post, checking prices, discounts and stock availability.
* Ensure that all sales and purchase orders are complete and accurate before entry onto the system.
* To progress any outstanding customer orders on suppliers or via central purchasing.
* To check and tie up confirmation orders and advise customers of any discrepancies.
* Occasionally booking in and checking deliveries into the branch.
* Source and price non-stocked items to satisfy customer requirements.
* To assist in Telesales / Pro‑active telephone sales activities.
* Cross referencing and switch selling of products to maximise profitability.
* Liaise with Sales Engineers, other departments and branches.
* General Office Administration duties.
* Be flexible and willing to offer occasional assistance/cover in the warehouse.
* Operate in accordance with Quality Assurance and Health and Safety directives.
Qualifications / Education Required
Good standard of general education particularly in English and Maths.
Experience Required
Preferably, to have worked in a similar sales office environment in a branch of a trade distributor/ wholesale business. Any electrical knowledge or understanding is a plus.
Aptitude / Skill Required
* Excellent telephone manner and communication skills.
* Good keyboard skills with attention to detail.
* Ability to work on own initiative and as part of a team.
Please note that this role is not open to visa sponsorship.
If you wish to apply, please submit your CV.
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