Overview
Location: Field Based - Midlands
Hours: On average 45 hours per week. Monday to Friday
Job Title: Fire and Security Engineer
Location: Field Based - Midlands
Hours: On average 45 hours per week. Monday to Friday
About the Role
Systems engineer, the successful applicant will complete installation, maintenance and repairs to intruder, CCTV, access, gates and fire alarm systems. This is a field based role attending customer sites nationally.
Qualifications
Experience/Qualifications/Licenses/Competencies (holding or working towards is a distinct advantage)
* Minimum 3 years in a similar role within a service-led organisation
* A driving license holder
* Full five-year checkable employment history including a minimum of 2 work references, a personal credit check and right to work in the UK
* Relevant other qualifications welcome
Live Our Culture
* Aligned to our CARE values.
* Thrives working in a fast-paced, service-led, entrepreneurial environment
* Confident to change the status quo and look for better ways of working with a can-do approach.
* Takes ownership and accountability to follow through tasks
* Champions consistency, process compliance and communication.
* A confident brand ambassador, passionate about delivering service with care
Skills
* Experience in a field-based environment
* Technical understanding of fire and security systems and the ability to problem solve
* Familiarity with relevant health & safety regulations and industry standards
* Ability to translate contract vision and organisational strategy into clear regional plans and measurable outcomes
* Pro-active, takes ownership, organised and detailed
* Credibility and influence at director level, internally and with clients and knows how to resolve issues while protecting both customer satisfaction and Kingdom interests
* Thinks and acts commercially
* Clear and responsive communicator with strong interpersonal skills and a strong presenter
* Comfortable using Microsoft Office and quick to pick up internal platforms
Results
* Can evidence job success in a similar role
* Output and results orientated. Uses data to drive measurable results
Role Responsibilities
* Install and embed best-in-class systems
* Deliver service with care through a quality resourced and well managed infrastructure
* Customer engagement on sites to build the Kingdom brand
* Support the systems operational team, in the successful delivery of services
Compliance & Best Practice
* Support: All relevant statutory and regulatory compliance requirements.
* Process: Comply with any HOW we do business process manual/s relevant to role
* Centres: Promote the use, optimisation, and centralisation of all Kingdom Centres to ensure best-practice execution across the group.
* Social: Support Kingdom social media posts by liking and commenting.
* Culture: Champions The Kingdom Group values. Inclusive, valued, empowered, engagement, wellbeing and recognition.
* Visibility: Be part of your team by being visible
* Support: Support resolution of conflict and low-level disciplinary issues. Ensure your team are supported with the clarity, capability, resources, and autonomy to succeed
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