Job Description
Job Title: Insurance Care Team Manager
Location: East Riding of Yorkshire
Salary: £35,000 - £45,000 DOE
This is a new and exciting opportunity for a team manager to support a vital care insurance team, lead with empathy, and drive performance with purpose.
Lead a team that makes a difference every day
Drive performance, client experience, and service quality while helping shape the future of the care insurance sector.
The Opportunity:
As a Care Team Manager you'll play a key role in:
* Supporting the Head of Care & Social Welfare to drive the commercial strategy and performance of the Care Team
* Leading, motivating, and developing a team of Client Advisors, ensuring quality service delivery and FCA compliance
* Creating efficiencies and improvements in the client journey, technical expertise, and team operations
* Ensuring balanced workloads, professional standards, and timely handling of all client needs and insurer communications
* Driving a culture aligned with company values, encouraging accountability and resilience within your team
Your work will directly contribute to: the growth, profitability and client satisfaction within a critical area of the business.
About You:
We're looking for someone who can bring:
Cert CII qualification or equivalent experience in the ins...