Credit Hire Motor Insurance Claims Handler
Salary: Competitive dependent on experience
Haslingden
Full time, Permanent
A little bit about us:
We are a family-run Accident Management and Car Hire company, proudly operating our own fleet of vehicles from our base in Haslingden.
We specialise in supporting customers involved in non-fault accidents, providing them with replacement vehicles and guiding them through what can often be a stressful and unfamiliar process. Our focus is on delivering a smooth, professional, and customer-first experience from start to finish.
Job Description:
We are looking for a proactive and organised Credit Hire Claims Handler to join our growing team. In this role, you will take ownership of claims from initial notification through to completion, ensuring a seamless journey for each client.
This is a fast-paced and varied position where no two days are the same. Youll be at the heart of the operation, coordinating with multiple parties while delivering excellent customer service at every stage.
Key Responsibilities:
1. Process new claim notifications efficiently and accurately
2. Guide clients through the claims process, providing clear advice and regular updates
3. Manage your own caseload from start to finish, ensuring all tasks are completed in a timely manner
4. Ma...