Job description
Directorate: People ServicesHours: 37 hours a week Contract Type: Permanent Location: Derby Adult Learning sites Derby Are you passionate about delivering excellent customer service and supporting Derby residents to access employment, skills, and adult learning opportunities? Join our dynamic team at Derby City Council’s Employment, Skills & Adult Learning Service as an Adult Learning Assistant (Administration). In this key front-facing role, you’ll deliver high-quality administrative support while offering a warm welcome to learners, visitors, and staff across our centres and other venues. You’ll be part of a busy, supportive team working across multiple sites, helping adults and young people take their next steps in learning, training, or employment. Your responsibilities will include offering accurate information, advice, and guidance on learning and employment opportunities, enrolling learners onto courses, responding to enquiries (face-to-face, by phone, and email), maintaining accurate data and records, supporting colleagues with administration, co-ordinating events and ensuring classrooms and resources are ready for use. You will be confident and proficient in using IT systems, databases, and Office 365